This grievance portal is a platform designed to provide students with an avenue to raise concerns or complaints related to their "Student Credit Card" application
What will you learn:
Goals: The objectives of the portal, such as providing students with a safe and confidential platform to raise their concerns, facilitating timely resolution of complaints
Scope: The range of issues or concerns that can be addressed through the portal,related to Student Credit Card application and sanction .
Process: A description of the process for submitting a grievance, including the required information, format, and timelines for resolution.
Confidentiality: A statement about the confidentiality of the grievance process and the protection of the students privacy.